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Join our team!

Operations Coordinator

We are looking for an energetic, organized, proactive Operations Coordinator to join our growing team at Gypsea Gelato.  The Operations Coordinator is a new position and will assist the Operations Manager with day-to-day tasks from administrative to store-level.  Approximately 1-3 times per week the Ops Coordinator will work across our three shops as a server.  The rest of the time will be spent assisting the Operations Manager with various tasks and projects.  This is an exciting opportunity to join a growing team and learn the ins-and-outs of a beloved West Hawaii business.  This is a full-time job.  The Ops Coordinator will work weekends, with flexibility to choose which other days they would like to work.


What you’ll do (and more!)

  • Work as a server across all three Gypsea Gelato stores  (1-3 shifts/week). Locations in Kealakekua, Kailua-Kona, and Waikoloa Beach. Serving duties include but are not limited to:
    • Greet customers warmly and enthusiastically
    • Be an expert on current flavors and provide information and suggestions to customers
    • Scoop and serve gelato (as well as coffee drinks at Kealakekua store).
    • Maintain cleanliness (sweeping, mopping, wiping down tables and counters, washing dishes, etc.)
    • Restock supplies like cups, napkins, spoons, etc.
    • Count registers, ensure freezers and equipment are functioning, lock doors, and more.
    • Be a positive and supportive teammate always seeking ways to help others.
  • Assist Operations Manager with day-to-day tasks including but not limited to: 
    • Design and order Gypsea Gelato merchandise
    • Social media (Instagram, Facebook, website)
    • Order and maintain careful inventory of paper goods
    • Divide credit card tips
    • Organize kitchen and warehouse
    • Manage laundry
    • Assist with training new hires

What it takes to be a star at the job:

  • Positivity, enthusiasm, and energy
  • Detail-oriented
  • Ability to multitask
  • Work independently AND with others as a team
  • Love of interacting with customers
  • Punctuality
  • Willingness to learn and take feedback with humility
  • Proactivity
  • Cleanliness
  • Desire to grow and take ownership of responsibilities
  • Minimum 1 year working experience (preferably in customer service) 


Pay and Benefits

Pay includes annual salary of $40,000-$42,000 dependent on experience plus generous tips when working shifts in store.  Mileage reimbursement also included.  Health insurance. Free gelato each shift! There is room for developing skills, gaining experience, and contributing ideas to this growing company! 

Schedule

This is a Full-Time position.  When not working a shift in a store, the Operations Coordinator can have a flexible schedule, starting in the mornings or afternoons.   The only scheduling requirement is that the Operations Coordinator be available on weekends.

Contact

If this sounds like you, please apply here with your resume and cover letter or drop off at any of our shops.  We look forward to hearing from you!